How the agent runs
See it in actionRuns entirely over text
Workers text Sidekick in iMessage, WhatsApp, Telegram, KakaoTalk — whatever they already use. Any phone, any language, nothing to install.
Runs the floor
It flags drifting equipment, answers from your own docs, opens and routes work orders, and escalates to the right manager the moment it should.
Records tribal knowledge
It records the know-how in your veterans' heads and keeps every fix, so nothing retires when they do.
Sidekick builds the company brain.
Most shops run on tribal knowledge that isn’t written down anywhere. Sidekick saves it as a byproduct of the work — every alert, answer, and fix lands in a searchable history your company owns. When a veteran retires, their know-how stays.
A searchable plant history. Ask what worked last time and get the exact fix, who did it, and when — citing the document, page, and revision, or the supervisor who confirmed it. Nothing it tells the floor is untraceable.
Documents it writes for you. It drafts the handbook, the safety procedure, and the FAQ out of the work it just did, and translates them for the crews that need them.
Not a chatbot or a dashboard. Sidekick is a member of the team.
Every GM spends the day walking the floor and talking to people over text — not inside software. Sidekick works the same way, which is why it’s the rare tool a floor actually uses every day.
Every shop you run makes the next one smarter.
Inside your company, knowledge compounds across sites. What Sidekick learns fixing a fault in Ohio fills the gap in Texas the first time someone hits it there. Run one shop and it sharpens every shift. Run five and each inherits what the others already solved.
Allen-Bradley E-04 reset sequence, captured from Devin on nights.
Answers on day one at the other two.
Heat-stress protocol above 88°F, refined over two summers.
Applied the first hot week in Ohio.
The net-30 ordering path that stopped a three-week stall.
Standard practice across all three.
Common questions.
Every hero needs a Sidekick.
Tell us what you run — lines, shifts, headcount — and we’ll set up a short call to show you what Sidekick would do on your floor from day one.