Sidekick: frontline answers, by text.
Sidekick is the texting assistant for your frontline. Workers ask it anything — shift times, SOPs, safety steps, HR — and get instant answers from your own documents. Every conversation makes Sidekick smarter, turning the knowledge in your head and your binders into a living knowledge base your business actually owns.
Set up once. Your whole team has an expert in their pocket.
Upload your docs
SOPs, safety manuals, training decks, onboarding packets — PDF, Word, or a shared drive. Sidekick reads and organizes them.
Assign a number
Your team gets one phone number. Workers save it as "Sidekick" in their contacts. No app, no login, no IT tickets.
Text it like a coworker
Ask about procedures, log incidents, check certifications. Sidekick answers in seconds and escalates when it should.
Built for the moments where a 40-page PDF isn't the answer.
Answers from your own docs, not the internet.
Workers text questions. Sidekick pulls from the exact SOP, part manual, or safety sheet — and cites the source. Every answer is traceable.
A calm, always-on first responder.
In an incident, Sidekick walks workers through the right steps, pages supervisors, and starts the OSHA-compliant paperwork before the worker puts their phone down.
Onboarding from 4 weeks to 9 days.
New hires text Sidekick instead of interrupting a line lead. Certifications auto-renew on time. You get a dashboard showing who knows what.
The knowledge in your head is the business. Sidekick writes it down.
Most operators are the single point of failure for their own company. The torque settings, the supplier quirks, the safety workarounds, the way you actually do payroll — it lives in one or two people's memory. When they take a vacation, the floor stalls. When they retire, the business is harder to sell.
Sidekick captures every answer it gives, every SOP it cites, every workaround a supervisor texts back. The result is a centralized, searchable knowledge base that compounds with every shift — owned by your company, not your founder.
Talk to a real human about your floor.
Tell us a little about your operation and we'll set up a short call — no pitch deck, just a conversation about whether Sidekick makes sense for you.