Sidekick AI Inc. ("Sidekick," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered assistant service.

1. Information We Collect

Information You Provide

• Contact information (name, email, phone number)

• Company information (company name, size, industry)

• Questions and messages sent through our SMS or web chat service

• Documents uploaded to our platform (employee handbooks, SOPs, etc.)

Information Collected Automatically

• Device information (device type, operating system)

• Usage data (questions asked, features used, interaction patterns)

• Log data (IP address, browser type, access times)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process and respond to questions via SMS and web chat

• Generate AI-powered insights and recommendations

• Communicate with you about our services

• Analyze usage patterns to improve user experience

• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our services (cloud hosting, SMS providers, analytics)

• Your Employer: If you use Sidekick through your employer, certain usage data may be shared with them

• Legal Requirements: When required by law or to protect our rights

4. Cookies & Tracking Technologies

• We use cookies to enhance your browsing experience and analyze website performance.

• You can control cookies through your browser settings; however, disabling cookies may affect functionality.

• We do not respond to "Do Not Track" signals at this time.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication measures

• SOC 2 Type II compliance (in progress)

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of certain data processing activities

• Data portability

8. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it's used, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

9. International Data Transfers

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sidekick AI Inc.

Email: hello@textsidekick.com

Address: 1011 Washington Street, San Francisco, CA